AT YOUR SERVICE

A visit to 1 Utama is special and enjoyable, hence excellent service remains as 1 Utama’s top priority. Customer Service Centres are conveniently located at strategic points to provide you with the best assistance. Have a question? Just ask our friendly Customer Service officers.

For quick information at your fingertips, simply pick up our shopping guide and informative leaflets detailing the latest events and promotions. Touch screen directories are also found around the mall so that you can search for any store or facility.


Car Park Rates

Parking @ 1 Utama Shopping Centre

Please be informed that the new parking rate will be effective starting 1 October 2024.

Current Parking Rate (Valid till 30 September 2024) 

Regular Parking Areas First 4 hours Every subsequent hour
ONECARD RM 1 RM 1
Parking Ticket (Non-ONECARD) RM 3 RM 1
ONECARD Preferred Parking Areas First 4 hours Every subsequent hour
ONECARD only RM 3 RM 1
Dataran Parking (Mon – Fri)
ONECARD RM 3 per entry (cut off time 4am daily)
Parking Ticket (Non-ONECARD) RM 5 per entry (cut off time 4am daily)
Dataran Parking (Weekends & Public Holidays)
ONECARD RM 2 per entry (cut off time 4am daily)
Parking Ticket (Non-ONECARD) RM 4 per entry (cut off time 4am daily)

New Parking Rate (effective from 1 October 2024)

Regular Parking Areas First 4 hours Every subsequent hour
ONECARD RM 2 RM 2
Parking Ticket (Non-ONECARD) RM 4 RM 2
ONECARD Preferred Parking Areas First 4 hours Every subsequent hour
ONECARD only RM 4 RM 2
Dataran Parking (Mon – Fri)
ONECARD RM 4 per entry (cut off time 4am daily)
Parking Ticket (Non-ONECARD) RM 6 per entry (cut off time 4am daily)
Dataran Parking (Weekends & Public Holidays)
ONECARD RM 3 per entry (cut off time 4am daily)
Parking Ticket (Non-ONECARD) RM 5 per entry (cut off time 4am daily)

Cashless Parking
Go cashless with ONECARD or pay with Visa or Master Credit/Debit Card. Apply for ONECARD now to enjoy exclusive parking rates!