AT YOUR SERVICE

A visit to 1 Utama is special and enjoyable, hence excellent service remains as 1 Utama’s top priority. Customer Service Centres are conveniently located at strategic points to provide you with the best assistance. Have a question? Just ask our friendly Customer Service officers.

For quick information at your fingertips, simply pick up our shopping guide and informative leaflets detailing the latest events and promotions. Touch screen directories are also found around the mall so that you can search for any store or facility.


Car Park Rates

Parking @ 1 Utama Shopping Centre

Regular Parking Areas First 4 hours Every subsequent hour
ONECARD RM 1 RM 1
Parking Ticket (Non-ONECARD) RM 3 RM 1
ONECARD Preferred Parking Areas First 4 hours Every subsequent hour
ONECARD only RM 3 RM 1
ONECARD Preferred Parking+ (cut off time 4am daily)
ONECARD Only RM 15 per entry
Dataran Parking (Mon – Fri)
ONECARD RM 3 per entry (cut off time 4am daily)
Parking Ticket (Non-ONECARD) RM 5 per entry (cut off time 4am daily)
Weekends Public Holidays
ONECARD RM 2 per entry (cut off time 4am daily)
Parking Ticket (Non-ONECARD) RM 4 per entry (cut off time 4am daily)

Note:
From 1 October 2023, 1 Utama will no longer accept CASH for payments at all Auto Pay Stations.