Services

AT YOUR SERVICE

A visit to 1 Utama is special and enjoyable, hence excellent service remains as 1 Utama’s top priority. Customer Service Centres are conveniently located at strategic points to provide you with the best assistance. Have a question? Just ask our friendly Customer Service officers.

For quick information at your fingertips, simply pick up our shopping guide and informative leaflets detailing the latest events and promotions. Touch screen directories are also found around the mall so that you can seach for any store or facility.




Car Park Rates

Parking @ 1 Utama Shopping Centre

Regular Parking Areas First 4 hours Every subsequent hour
ONECARD RM 1 RM 1
Parking Ticket (Non-ONECARD) RM 2 RM 1
ONECARD Preferred Parking Areas First 4 hours Every subsequent hour
ONECARD only RM 3 RM 1
ONECARD Preferred Parking+ (cut off time 4am daily)
ONECARD Only RM 15 per entry
Dataran Parking (Mon – Fri)
ONECARD RM 3 per entry (cut off time 4am daily)
Parking Ticket (Non-ONECARD) RM 5 per entry (cut off time 4am daily)
Weekends Public Holidays
ONECARD RM 2 per entry (cut off time 4am daily)
Parking Ticket (Non-ONECARD) RM 3 per entry (cut off time 4am daily)
Parking @ One World Hotel
Premier Parking
First hour RM 5
Every subsequent hour RM 3
Basement 1,2 & 3 ONECARD Paper Ticket
First hour RM 2 RM 4
Every subsequent hour RM 2 RM 3
Parking @ The Club, Bukit Utama
ONECARD Paper Ticket
1st hour of part thereof Free Free**
2nd – 4th hour of part thereof RM 1 RM 2
Every subsequent hour of part thereof RM 1 / hr RM 1 / hr
** Paper ticket users must validate their ticket before exit
Parking @ Centrepoint Neighbourhood Centre
Monday – Friday(4am – 6pm) ONECARD Paper Ticket
1st hour of part thereof Free Free
2nd – 3rd hour of part thereof RM 1 RM 2
Every subsequent hour of part thereof RM 2 / hr RM 3 / hr
Monday – Friday(6pm – 4am) Free Free
Weekends & Public Holidays Free Free
Parking @ 1 First Avenue
Mon – Fri First hour Every subsequent hour
ONECARD RM 2 RM 2
Parking Ticket (Non-ONECARD) RM 4 RM 3
Weekends & Public Holidays First 4 hours Every subsequent hour
ONECARD RM 1 RM 1
Parking Ticket (Non-ONECARD) RM 2 RM 1
Parking @ Plaza IBM/ KPMG Tower
Basement 1,2 & 3 ONECARD Paper Ticket
First hour RM 2 RM 4
Every subsequent hour RM 2 RM 3
Parking @ 1 Tech Park
Outdoor Parking Zone (Mon – Sun) First 2 hours Every subsequent 2 hours
ONECARD RM 1 RM 1
Parking Ticket (Non-ONECARD) RM 1 RM 1
Parking @ 1Powerhouse

Basement (Park & Ride)
Mon – Fri First hours Every subsequent hour
ONECARD RM 2 RM 2
Parking Ticket (Non-ONECARD) RM 4 RM 3
Weekends & Public Holidays First 4 hours Every subsequent hour
ONECARD RM 1 RM 1
Parking Ticket (Non-ONECARD) RM 2 RM 1
Upper Level
Mon – Fri First hour Every subsequent hour
ONECARD RM 2 RM 2
Parking Ticket (Non-ONECARD) RM 4 RM 3
Weekend & Public Holidays First 4 hours Every subsequent hour
ONECARD RM 1 RM 1
Parking Ticket (Non-ONECARD) RM 2 RM 1

ONECard

Be rewarded with endless privileges for shopping, dining, entertainment & parking around Bandar Utama with ONECARD, the only ONE you need!
apply now

1pay

Shop and go cashless with 1PAY, the smarter mobile payment for ONECARD members.

Get updates on our latest promos & event