CUSTOMER SERVICE
Welcome
About Us
ONECARD
e-ONEstyle
How To Get Here
Customer Service
Happenings
Directory
Careers
Contact Us
 
  Search Store
   
Upper Roof
fifth floor
fourth floor
third floor
second floor
first floor
ground floor
lower ground floor
basement 1
basement 2
 

FIABCI
Prix d'Excellence International
Property Award 2007 "Best Retail
Category Winner"

"Best Retail
Development"
FIABCI Malaysia
Property Award 2006
Platinum Award Winner for "Shopping Complex of the Year"
Recipient of the National Creativity & Innovation Award 2005
Awarded
"Best Mall"
in Klue's Best of
2004, 2005 & 2006
Survey
"KL Top 5
Shopping Mall" Acknowledged for Best Architecture & Interior Design
"Most Supportive Shopping Centre" Malaysia Tourism Awards 2005/2006
Sambutan Hari orang Kurang Upaya Peringkat Kebangsaan Tahun 2007
CLEO Girl's
"Favourite Mall"
1 Utama Shopping Centre

AT YOUR SERVICE

Excellent service remains our top priority. Customer Service Centres are conveniently located at strategic points to provide you with assistance whenever needed. Have a question? Just ask our friendly Customer Service Centre personnel.

For quick information at your fingertips, do pick up informative leaflets and postcards which details the latest events and promotions. Shopping and F&B Guides are also placed at the Customer Service Centre for easy reference.

Those with limited mobility are welcome to use our wheelchair and Power Shoppers (electrical scooters) which makes it easier for you to access to the shops and restaurants. Baby strollers are also available.

 
LOCATION OF CUSTOMER SERVICE CENTRES
GROUND FLOOR
Wheelchair Service
Baby Stroller Service
Power Shopper (Electrical Scooter)
Lost and Found


Operational Hours

(Sunday - Thursday) : 10.00am - 10.00pm
(Friday - Saturday) : 10.00am - 10.30pm

Customer Service Centre : 603-7710 8118

 
GROUND FLOOR
Wheelchair Service
Postal Service
Umbrella Deposit Service
Lost and Found
Telephone Card Sales Service
   
   

Operational Hours
: 10.00am - 10.00pm

Customer Service Centre
Hotline : 603-7726 6033
Second Hotline : 603-7728 8033